Returns & Refund

Returns & Refund

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, our returns and refund policy is here to help.

Returns

• Return Period: You have 3 days from the date of purchase to return an item.

• Return Conditions: Items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.

• Return Process: To initiate a return, please contact our support team  for instructions.

 

Refunds

• Refund Eligibility: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• Refund Method: Approved refunds will be processed to your original method of payment within 7 - 10 days.

• Partial Refunds: Certain situations may qualify for partial refunds, such as items not in their original condition or missing parts.

 

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team.

 

Non-Returnable Items

• Certain items are non-returnable, including perishable goods, custom products, and personal care items.

 

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.